Sunday, April 30, 2017

  REFUND POLICIES







I have had a meaningful learning through this important topic because as customers is really necessary know the return policy when we are going to make a purchasing decision, because according to its return policy and their specific features as customers, we are going to be motivated to purchase a product, therefore is important review what this policy covers by law, in order to our greatest satisfaction. Because many times we are in the situation that the product we acquired not fit our expectations and that is one of the reasons to bring a purchased item back to the company. Nevertheless each company is in charge of its good own return policies so that customers purchase the product and there is no need to return it and thus generate profits as a company. This reading was interesting because the business depends on the customers, therefore, they must feel satisfied to demonstrate brand loyalty.





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