REFUND POLICIES
I have had a
meaningful learning through this important topic because as customers is really
necessary know the return policy when we are going to make a purchasing
decision, because according to its return policy and their specific features as
customers, we are going to be motivated to purchase a product, therefore is
important review what this policy covers by law, in order to our greatest satisfaction.
Because many times we are in the situation that the product we acquired not fit
our expectations and that is one of the reasons to bring a purchased item back
to the company. Nevertheless each company is in charge of its good own return policies
so that customers purchase the product and there is no need to return it and
thus generate profits as a company. This reading was interesting because the business
depends on the customers, therefore, they must feel satisfied to demonstrate
brand loyalty.
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